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Let us know how we can support you. Our team typically responds within one business day.
Send us a message
Fill in the form and we’ll send a confirmation email right away.
Privacy, recording and removal requests
Users and call recipients can request removal of a recording, transcript, summary, submitted phone number reference, or related personal information through this contact form.
Please include the phone number involved, the approximate date and time of the call, whether you are the CallTrace user or the call recipient, and what you want removed or corrected.
Prefer to chat?
Call us on 02 9000 9007 Monday to Friday, 9am–5pm AEST.
You can also email us directly at contact@calltrace.au.
Response times
Our team is on standby to help with spam call investigations, marketing opportunities and platform integrations.
We respond to urgent support enquiries as a priority and aim to reply to all messages within one business day.